At ELEND SHOP, we understand that receiving your new home or garden furnishings is an exciting part of creating your perfect space. That’s why we’ve streamlined our delivery process to be as smooth, transparent, and reliable as possible, ensuring your items arrive safely and on time, no matter where you are in the world.
Our Shipping Options
We offer two convenient shipping methods to suit your needs and budget:
- Standard Shipping (£12.95): For those who want their items a little quicker, we ship via trusted carriers like DHL or FedEx. Your order will be dispatched within 1-2 business days, and delivery typically takes 10-15 business days after shipment. This option provides tracking so you can follow your parcel’s journey.
- Free Shipping: For orders over £50, we offer free shipping via EMS. After processing (1-2 business days), delivery takes 15-25 business days. This economical option helps you save while still receiving the same quality products.
Please Note: Currently, we ship worldwide, excluding Asia and a few remote areas. You can check availability during checkout.
From Our Warehouse to Your Home
Once you place an order, our team begins processing it immediately. We carefully pack each item—from elegant curtains and durable garden furniture to smart storage solutions and ambient lighting—with protective materials to prevent damage during transit. Processing usually takes 1-2 business days, after which your order is handed over to our shipping partners.
Tracking Your Order
For both shipping methods, we provide a tracking number via email once your order is dispatched. This allows you to monitor the delivery status in real-time and plan for your new arrival.
Our Delivery Promise
ELEND SHOP is committed to quality and customer satisfaction at every step. We partner with reputable global carriers to ensure your products arrive in perfect condition. While delivery times are estimates, we strive to meet them consistently. Occasionally, factors like customs clearance or weather may cause slight delays, but we’ll keep you informed if any issues arise.
Easy Returns
If you’re not completely satisfied with your purchase, we offer a hassle-free return policy within 15 days of receipt. Please contact our support team at [email protected] to initiate a return.
Thank you for trusting ELEND SHOP to help you create a beautiful, comfortable home. We’re dedicated to making your shopping experience seamless and enjoyable—from browse to delivery.