Last Updated: 01 January 2024

Welcome to ELEND SHOP (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website furnihomeoffers.com and make purchases from our curated collections of home furnishings, including curtains, blinds, furniture, garden items, kitchenware, lighting, and storage solutions.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected during your visit:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment details (processed securely by our partners).
  • Transaction Data: Products purchased, order history, and payment method preferences.
  • Technical Data: IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Data: Information collected via cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use your data to provide and improve our services, including:

  • Processing orders and delivering products globally (excluding Asia and some remote locations).
  • Communicating with you about orders, products, promotions, and customer service inquiries.
  • Personalising your shopping experience based on your preferences and browsing behaviour.
  • Ensuring the security of our website and preventing fraud.
  • Complying with legal obligations and enforcing our terms and conditions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data. We may share information with:

  • Payment Processors: Such as PayPal, Visa, MasterCard, and JCB, to securely process transactions.
  • Shipping Partners: To deliver products to your address.
  • Service Providers: Including IT support, marketing agencies, and analytics providers, who assist in operating our website.
  • Legal Authorities: When required by law or to protect our rights and safety.

All third parties are contractually obligated to handle your data securely and in compliance with applicable privacy laws.

4. Data Storage and Security

Your data is stored on secure servers located in the European Union. We implement robust security measures, including:

  • Advanced encryption (SSL technology) to protect data during transmission.
  • Regular security assessments and monitoring to prevent unauthorised access.
  • Strict access controls limiting data handling to authorised personnel only.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

5. Your Rights

Under data protection laws (including GDPR), you have the right to:

  • Access, update, or delete your personal information.
  • Rectify inaccurate data or restrict processing.
  • Object to processing based on legitimate interests.
  • Data portability and withdrawal of consent (where applicable).

To exercise these rights, contact us at [email protected]. We will respond to all requests within 30 days.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies help us remember your preferences and items in your shopping cart. You can manage cookie settings through your browser preferences; however, disabling cookies may limit certain website functionalities.

We also use analytics tools (e.g., Google Analytics) to collect aggregated data on website usage, helping us improve our product offerings and user experience.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

ELEND SHOP
45 Free School Ln
Cambridge, GB CB7T 1QX
Email: [email protected]